set to eco/power saving mode, as such your Total War game may not be using your dedicated graphics card! Your Total War game may not be functioning correctly due to the power settings of your computer system i.e. To check whether you are using the latest graphics drivers (including sound), please refer to our driver support article.

The lack of an up-to-date system can lead to lag, system errors or even a system crash (BSOD). Some of the most common game crashing and bugs are a result of old or incompatible drivers. Start Menu > Control Panel > System and Security > Windows Update (Check for updates). Point your mouse cursor to the lower right corner of your screen > Settings > Change PC settings > Update and Recovery > Check Now Start Menu > Settings > Update & Security settings > Windows Update > Check for updates Please see instructions below on how to check for updates: Your operating system could be missing important modules/files as required for both STEAM and your Total War game to function correctly. Your anti-virus/firewall programs could be stopping STEAM/the game from functioning correctly.Ī quick and simple test to help rule out your Anti-virus & Firewall software as a possible cause is to temporarily disable them to check whether that resolves your issue.įurther to this, you should ensure that both STEAM (including your Total War game) has been added to the exclusion list of your Anti-virus & Firewall programs to help minimise the potential for any issues.

Select the Local files tab and click the Verify integrity of game files.

From the Library section, right-click on the game and select Properties from the menu,.

Restart your computer and verify your game files as referenced below. Your could be experiencing a computer memory/resource related issue or corruption in your extracted game files. If you are launching your game for the first-time, the game may require some time to configure itself in accordance with your system settings (this is normal).

Try launching your Total War game as an Admin.

Install the necessary Visual C++ components.

Check the power setting of your graphics card.

Add STEAM/game to your Antivirus & Firewall Exceptions.

Restart your computer & verify game files.

If your Total War game (on STEAM) is not launching and/or crashing, please try the troubleshooting steps as referenced below.

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